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Server reset 11-12 February, “0 hits” update (fixed) February 13, 2008

Posted by ClustrMaps Team in News.

We had to restart some of the server jobs on 11 February, and there was a small knock-on effect on the overnight runs which would have resulted in reporting a total of 0 hits for some users, but as mentioned in our FAQs, this effect is nullified over time since the log files ultimately have the correct totals. We are sorry about this: these occurrences are growing increasingly rare, and any user affected by this should definitely get back in touch if things do not look healthy again within 2 days from the original occurrence. Many thanks!

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